Refund policy
Return and Refund Policy
Because coffee is a fresh, perishable food product, we cannot accept physical returns or offer standard refunds once an item has shipped. All coffee sales are final.
Damages and issues
Please inspect your order upon reception and contact us immediately at tacticalcorsofuel@gmail.com if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right. If your order arrived damaged or incorrect, please include your order number and a photo of the items in your email so we can arrange a replacement or store credit.
Exceptions / non-returnable items
Certain types of items cannot be returned, like perishable goods (such as coffee and food products), custom products (such as special orders or personalized items), and gift cards. Please get in touch if you have questions or concerns about your specific item.
Exchanges
We do not offer product exchanges for shipped coffee items. If you have an issue with your flavor profile or order, please contact our support email to see how we can assist you.
Refunds
For qualifying non-perishable items or approved order issues, we will notify you once we’ve evaluated your request and let you know if the refund or replacement was approved. If a refund is approved, you’ll be automatically refunded on your original payment method within 10 business days. Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return request, please contact us at tacticalcorsofuel@gmail.com.